Effective Date: March 1st, 2024

WThis Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

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1. Who We Are

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We are a custom song service provider. Our goal is to create personalized music based on your input. If you have any questions or concerns about how we handle your data, please contact:

Mail: sales@tailored-songs.com
Office: Ploenchan 3, 11/12 in 83110 Phuket, Thailand

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If you are located in the European Union or European Economic Area (EU/EEA), we are the data controller for the purposes of the GDPR.

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2. What Personal Data We Collect

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We may collect the following personal data:

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• Name, email address, and contact information

• Details you provide for your custom song (e.g. names, stories, tone preferences)

• Payment details (processed securely via third-party services; we do not store your card data)

• Communication history with us

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We only collect the minimum necessary data to fulfill your order and communicate with you.

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3. Legal Bases for Processing (Under GDPR)

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We process your personal data under the following legal bases:

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To create and deliver your custom song - Contract (Article 6(1)(b))

To process your payment - Contract and Legitimate Interest

To respond to your inquiries - Consent or Legitimate Interest

To improve our services - Legitimate Interest

For promotional use (if permitted) - Consent

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4. How We Use Your Information

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We use your data to:

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• Produce and deliver your custom song

• Communicate with you regarding your order

• Process and verify payment

• Provide customer support

• (With consent) use your song anonymously for promotional purposes

• Comply with legal obligations

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5. Sharing of Data

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We do not sell or rent your data. We only share it with:

• Trusted service providers (e.g. payment processors, file delivery platforms) necessary to complete your order

• Legal authorities, if required by law or to protect our rights

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All third-party processors are GDPR-compliant and bound by confidentiality.

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6. International Transfers

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If you are located in the EU/EEA, please note that your data may be processed in countries outside the EU, such as the United States, where some of our service providers are based. We ensure that such transfers are protected by appropriate safeguards (e.g. Standard Contractual Clauses).

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7. Data Retention

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We retain your personal data:

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• As long as needed to complete your order and provide support

• For up to 12 months after your order, unless you request earlier deletion

• For legal, accounting, or tax purposes, if required

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8. Your Rights Under GDPR

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As an EU/EEA resident, you have the right to:

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• Access your data (Article 15)

• Correct inaccurate data (Article 16)

• Erase your data (“right to be forgotten”) (Article 17)

• Restrict processing (Article 18)

• Object to processing (Article 21)

• Data portability (Article 20)

• Withdraw consent at any time (Article 7)

• Lodge a complaint with a data protection authority (Article 77)

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To exercise any of these rights, contact us at:

sales@tailored-songs.com

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9. Cookies & Tracking

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Our website may use cookies to:

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• Analyze traffic and user behavior

• Improve user experience

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You can disable cookies via your browser settings.

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10. Data Security

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We take appropriate technical and organizational measures to protect your data, including:

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• SSL encryption

• Secure file storage

• Limited access to authorized personnel only

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11. Updates to This Policy

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We may update this policy from time to time. Any changes will be posted on this page, with the effective date updated at the top.

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12. Contact Us

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For privacy-related inquiries or requests under GDPR, please contact:

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Mail: sales@tailored-songs.com

Office: Ploenchan 3, 11/12 in 83110 Phuket, Thailand